We do not offer returns! Exchanges are welcome of unused and undamaged items within a specified timeframe from the date the item was delivered. Buyer pays for return shipping. Refunds are issued in the form of store credit, excluding shipping charges and any restocking fees, if applicable. Personalized, customized and seasonal items are not be eligible for return. Each exchange is subject to a 20% restocking fee.

To be eligible for exchanges, your items must be returned within 7-14 business days of delivery. Products must be unused, unopened and in their original packaging.

Seasonal, personalized, customized, sales and clearance items are all final sale and not eligible for returns.

Return Process: please contact us at support@party-paradise.com or by phone at 714-650-7586 to initiate you return, be prepared to provide your order details and information. Once approved, store credit will be issued within 5-7 business days after the return items are received and inspected.

Mail to: Party Paradise 

              Attn: Returns

              1455 W Redondo Beach Blvd

              Ste. 2479

              Gardena CA 90247